Putting it all together we have summarized some potential

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We do this by establishing business metrics and UX metrics for every feature we build. We ask questions to help us identify, track, and improve our UX metrics. Benchmarks and Continuous Feedback Other useful information is to collect benchmarks, and one way to do this is to collect benchmarks from your users. Once you start testing with users, they will often give you examples of what your product or service reminds them of.

This information is critical! Track it because it wil Reunion Email List l start to paint a picture for you of how your users understand your product and the value they see in it. Other areas where you should be continuously collecting feedback include mockups, AB testing, and existing products. questions to ask for feedback at four specific stages: before you start building your product, collecting feedback from mockups during the prototyping phase, AB testing, and continuously collecting feedback from existing products.




To help contextualize the following examples, we will use a specific example of a digital product, a fictional e-learning platform called EScolere. Area Example Questions Building a New Product What do you think of online learning? What do you think are the advantages and disadvantages of online learning? Have you taken online courses? If so, what type of online learning did you take? What was your experience like? What topics do you study online? Do you think some domain topics are difficult to learn online? Prototyping Phase Note that the prototyping phase can have very similar questions as the existing product phase.