Understand everything about no-show in Sales and learn how to reduce it in the inside sales operation It is more common for no-shows to happen in Inside Sales, because it is easier to “disappear” when the appointment is Austria Phone Number online. However, it is possible to use some resources to prevent this from happening. Below, you will understand everything about no-show. What is a no-show? The expression no-show indicates non-attendance. The no-show rate in Sales is the indicator that shows, as a percentage, how many leads are not attending scheduled meetings with salespeople . It doesn't really matter the reason - whenever the lead doesn't show up, then this absence will be adding to the no-show rate . What are the causes of no-shows? As we mentioned before, unforeseen events happen.
So, of course, it may happen that the lead does not eventually appear for one reason or another. The problem starts when this becomes repetitive. And what many managers don't know is that a high no-show rate can actually be a reflection of a process problem: the lead is not engaging in the Sales process , and this is a bottleneck that needs to be adjusted quickly. Below, we list some problems in the commercial process that can lead to a no-show: Approach is not personalized: when the lead does not recognize that that solution can really help them in their segment with the pains they face, it is much more difficult to sell the meeting to them. Therefore, from the beginning, it is necessary to apply mental triggers and show that his company is a specialist in that segment and has experience solving the pains he faces.